Privacy Policy

1. Who we are

Funnel.lu is a project of Kiitos.lu, based in Luxembourg. When we say “we”, “us”, or “our” in this policy, we mean Kiitos.lu operating under the Funnel.lu brand.

2. What data we collect

We collect only the minimum data necessary to provide our services:

• Contact information — name, email address, and company name when you book a consultation or contact us.
• Usage data — pages visited, time on site, and referral source, collected through privacy-friendly analytics.
• Communication data — messages and files exchanged during project delivery.

3. How we use your data

• To respond to your enquiries and schedule consultations.
• To deliver and maintain the dashboards we build for you.
• To improve our website and services through aggregated, anonymised analytics.
• To send project-related communications. We do not send unsolicited marketing emails.

4. Data sharing

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers (e.g. hosting, scheduling, email) solely to operate our services. All providers are bound by data processing agreements compliant with GDPR.

5. Data storage and security

Your data is stored on servers within the European Union. We use industry-standard encryption, access controls, and security practices to protect your information.

6. Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies. Analytics, where used, relies on privacy-friendly, cookie-free solutions.

7. Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at the address below.

8. Data retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Project-related data is retained for the duration of the client relationship plus a reasonable archival period.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@funnel.lu.